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Depending on the products you use, look for cookies ending in, ,, , or.In your browser's menu bar, click "Tools." ("Preferences" on macOS.).Click "Ok" on the dialog box that says, "Delete all cookies in the Temporary Internet Files Folder?".Under "Temporary Internet Files" on the General Tab, click "Delete Cookies.".In your browser's menu bar, click "Tools.".On Internet Explorer you will have to delete all cookies.Ĭlearing your cookies in Internet Explorer Note: On Firefox, Chrome, and Safari, it is possible to search for and delete only your cookies. If you are having problems with one of our sites, deleting your cookies will reset your preferences to their default values. In the macOS menu bar, go to Safari → Clear History and Website Data.Ī cookie is a piece of text stored by your browser to help it remember your login information, site preferences, and more.Select the checkboxes for the types of information that you want to remove, especially 'Cached images and files'.Click the button labeled "Clear browsing data.".Type chrome://history in the address bar and hit Enter.Expand the "Details" section and check "Cache.".Under "Time Range to Clear" select "Everything.".In your browser's menu bar, go to History → Clear Recent History.Note: If you can't see the Tools option, try hitting F10 on your keyboard. Close this window, then select OK before exiting the browser.From this window delete the Temporary Internet Files.In your browser's menu bar go to Tools → Internet Options → General → Browsing History → Delete.Each browser handles caching differently, so be sure to follow the correct steps for your particular browser. Clear your cacheĬlearing your browser's cache can force recently changed web pages to show up properly.
#Uninstall grammarly desktop mac how to
Microsoft has a nice guide on how to turn off Compatibility Mode. You'll want to check if Compatibility Mode is turned on, as this is the likely culprit. Sometimes Internet Explorer can display certain pages incorrectly, and even tell you that you are using an older version of Internet Explorer. If you run into problems while using Firefox, try disabling this extension: Running Chrome in Incognito mode can be helpful too.
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Similarly on Windows, open the desktop app and click the "Basecamp 3" in the top left menu bar. On a Mac, you'll do this by clicking on "Basecamp 3" in the top menu bar, then on "Reset.":Īfter you've done that, it should then open normally and allow you to log in.
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If the Basecamp 3 desktop app for Windows or Mac isn't loading or isn't loading quite right, resetting the app is a great first step.
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If you are having problems with Basecamp, and it's working in other browsers, clearing your original browser's cache and cookies can also help. If you're using a Virtual Private Network (VPN), you'll want to turn it off, and see if that allows you to access Basecamp.
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We also update our Twitter account with details of any downtime. If you're not able to access your account, you can check if we have run into an issue with any of our apps on our Status site.
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